I recently had the pleasure of being the guest speaker at JazzHR's Thought Leadership Webinar. We discussed  how to increase your top candidate hires while reducing your time and cost....and tips for reducing employee turnover by significantly improving the "Employee Experience" at a company.

Here are 3 Top Tips for improving your "Employee Experience"

Digital Transformation has rolled into just about every industry. The most successful projects have focused on two things:

1. Improving the Customer Experience with your company

2. Improving the Employee Experience in your company

For this article, we focused on how to improve the Employee Experience.  We break up the employee experience into three main phases:

1. Pre-employment

2. Employment

3. Post-employment

I will go through each phase and share some ideas, best practices and tips to help you improve the employee experience… and hire the top candidates and reduce turnover.

How many good candidates have you lost by being too slow in getting back to them? 

I'd like to share a short story with you. I recently connected with a Sales Executive who just joined a very successful company that has been in business for over 15 years.  One of his first priorities was to hire three new sales people for his team.  He commented about how he had just lost a good sales candidate that he wanted to hire (after 4 weeks of investing his time in the interviewing process) because his company took too long getting back to her.  He also shared that the company still uses email and spreadsheets as the primary technology for recruiting, communicating and tracking new employee hires.  Sound familiar?

Did you know that in 2015, Millennials (20-35 year-olds) surpassed Baby Boomers as the largest segment of workers in business?  Did you also know that by 2025, these tech-savvy Millennials will represent 70 percent of your workforce? 

As a result, you need to make sure that your sales team has the infrastructure for Millennials to be productive and successful.  If not, you'll be dealing with the following three issues: