Healthcare: The Dirty Little Secret About Today's Electronic Medical Records (EMR, EHR)

November 7, 2018 Barry Ross

Electronic medical records have the same problem that Customer Relationship Management (CRM) applications have had in business for over 20 years. Physicians, Nurses and Admin workers hate the systems. Why? They have to spend extra hours every day updating the patient data and much less time analyzing information to help them treat their patients. According to Bruce Korus, co-founder of the Health Innovation Think Tank (HITT) and a top Healthcare Industry Consultant, the University of Wisconsin Madison, studied the time spent by primary care physicians (PCP) on data input. They found PCP’s spent about 6 hours a day, with many hours spent outside of clinic hours updating records.

The healthcare industry is about 10 years behind other industries and can avoid many of the same mistakes.

Infographic: Four Reasons Why You Need Digital Transformation

October 8, 2018 Barry Ross

Infographic Ross & Ross International Fujitsu Paperstream Study stacks of paper 1000.png

Look around your office. If you see a lot of file cabinets, stacks of paper on desks and you spend a lot of money each month on your office printers and copiers, you need to take a hard look at digitally transforming your office.

4 reasons for replacing old inefficient technology and office processes

The Number One Secret to a Successful Sales Demo?

September 10, 2018 Barry Ross

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So how many times have you watched a Product Demo in a Webinar, Trade Show or in a face-to-face meeting and all you see is a Rep walking you through each feature and function on the webpage?

Then the Rep clicks on another page, shows you another feature (or the application settings) and does it all again. At the end of a 10 to 45-minute demo, they ask you if you have any questions. Sound familiar?

Unfortunately, when you see this type of demo, you are watching a typical demo done by 80% of Sales Reps and Business Development Reps. Yesterday, I sat through another demo just like this.

There is a better way!

Top 10 CRM Complaints that a CRM Administrator Can Fix

July 23, 2018 Barry Ross

Many Companies and Sales Organizations do not know the proper level of System Administration resources they need for a Customer Relationship Management (or CRM) System. This page will help explain why a Systems Administrator is so critical to your short and long-term sales success and the cost of Systems Admin Resources:

Top 10 WiFi Options When Traveling to London on Business or on a Vacation

May 1, 2018 Barry Ross

Updated: May 2018 - As a Small Business Owner, I'm always looking for ways to save money when traveling overseas. We're planning a business trip to London England from San Francisco. I'm only traveling with an iPhone, iPad and a Bluetooth keyboard / case for this trip. The laptop stays on my desk in the office.

How to Get More Top Candidates & Reduce Turnover by Improving the "Employee Experience"

April 18, 2018 Barry Ross

I recently had the pleasure of being the guest speaker at JazzHR's Thought Leadership Webinar. We discussed how to increase your top candidate hires while reducing your time and cost....and tips for reducing employee turnover by significantly improving the "Employee Experience" at a company.

Here are 3 Top Tips for improving your "Employee Experience"

Tips on How to Improve your "Employee Experience" - Hire Top Candidates and Reduce Turnover

March 30, 2018 Barry Ross

Digital Transformation has rolled into just about every industry. The most successful projects have focused on two things:

Improving the Customer Experience with your company
Improving the Employee Experience in your company

For this article, we focused on how to improve the Employee Experience. We break up the employee experience into three main phases:

Pre-employment
Employment
Post-employment

I will go through each phase and share some ideas, best practices and tips to help you improve the employee experience… and hire the top candidates and reduce turnover.

Top 10 Projects that Benefit from Investing in a Digital Transformation Specialist

March 1, 2018 Barry Ross

The following infographic highlights the top 10 projects that benefit from investing in a Digital Transformation Specialist. A specialist can help speed up existing team projects and recommend the "right" technology (not just the latest technology), give you proactive advice, coaching and exploration of key issues, pain points and challenges where you most need help in digitally transforming and growing your business.