It should be no surprise to hear that millions of jobs in business today won't be around in the future. Digital Transformation and advanced technology will profoundly change the job market (in particular, Customer Success / Customer Service jobs) over the next 10 years.

The Auto Industry has become one of the poster childs for an old stodgy industry that has existed for over 100 years that will completely digitally transform itself in the next five years. The 2016 CES Show (in Las Vegas) and the 2016 Detroit Auto Show were dominated by the announcements of new automobile technology. Self-driving cars are no longer science fiction. Complete self-driving cars for consumers will be available for purchase within two years, according to Elon Musk, CEO of Tesla and within four years according Mark Fields, the CEO of Ford. 

The next few years are going to be a lot harder than the last 50 years in business. The good news is that you're going to have higher profits, happier customers and more productive employees as you go forward with these fast-changing technologies.

Over the last five years, Venture Capital has shifted its investment focus from the consumer market to solving enterprise problems and improving the business world. New companies and technology have been quickly rolling out and changing every industry.  If you're an industry leader and have been in business for the last five to 25 years, you should be very scared.