It should be no surprise to hear that millions of jobs in business today won't be around in the future. Digital Transformation and advanced technology will profoundly change the job market (in particular, Customer Success / Customer Service jobs) over the next 10 years.

As a startup, one of the most valuable assets you have is your customer database. However, if you don't invest in cleaning and maintaining it regularly, it can quickly become a liability that hinders your growth and profitability. In this article, we'll explore what happens to a startup when they don't invest in cleaning their Hubspot marketing and Salesforce sales customer database.

No code technology refers to a type of software development platform that enables users to create applications and automate various processes without writing any code. This technology is designed for non-technical users such as business analysts, project managers, and others who want to create custom software solutions to support their needs but do not have the technical skills or resources to do so.

How AI will dramatically change the way companies Sell today

The concept of the paperless office has been around for decades.  Unfortunately, the available technology was never quite good enough or cost effective enough to give most businesses a good return on investment (ROI)... until Now!

Physical security is becoming a critical priority to businesses due to the increase is violent crime. More and more companies are adding security guards to protect their employees and residents.   Now there are affordable, cost-reducing state-of-the-art robots that can be added to your property to help increase security coverage while dramatically reducing costs.  Very often companies will add robots to their human security guard team to increase coverage while reducing costs.   

Microsoft published a Business Executives Survey in 2019 listing the results of their Digital Transformation programs.  The following are four of the top findings from their efforts:

Look around your office. If you see a lot of file cabinets, stacks of paper on desks and you spend a lot of money each month on your office printers and copiers, you need to take a hard look at digitally transforming your office.

4 reasons for replacing old inefficient technology and office processes

Digital Transformation has rolled into just about every industry. The most successful projects have focused on two things:

1. Improving the Customer Experience with your company

2. Improving the Employee Experience in your company

For this article, we focused on how to improve the Employee Experience.  We break up the employee experience into three main phases:

1. Pre-employment

2. Employment

3. Post-employment

I will go through each phase and share some ideas, best practices and tips to help you improve the employee experience… and hire the top candidates and reduce turnover.

The following infographic highlights the top 10 projects that benefit from investing in a Digital Transformation Specialist. A specialist can help speed up existing team projects and recommend the "right" technology (not just the latest technology), give you proactive advice, coaching and exploration of key issues, pain points and challenges where you most need help in digitally transforming and growing your business.

It's 2018 and your industry competitors are digital transforming their businesses. What changes do you have planned for this year? 

Are you thinking "outside the box" in 2018?

A Digital Transformation process includes reviews and updates to Goals, Objectives, Strategy, Process, Metrics and Technology.  The basis for all this change is the latest technology that is now affordable and available like never before. The following list of top technologies are being implemented today in other companies to digitally transform the way their employees work and dramatically improve their customer experiences. We included a few comments next to each.  

How many of these leading technologies are in your plans for this year? Use the list to stimulate ideas during your reviews and discussions.

The following infographic highlights the top 10 industries that are being disrupted by Digital Transformation. Today, executives and managers in every industry must stay on top of emerging technologies to keep ahead of the competition that may offer their customers faster and better quality experiences and services at a lower cost.