AI Digital Transformation Articles

Digital Transformation Barry Ross Digital Transformation Barry Ross

How Banks are Digitally Transforming their Customers' Experience

Don't look now but your neighborhood Bank Branch location may soon be closing.  The Banking industry has woken up to two important facts:

  1. Most Customers really don't like (or have time) to come into a Bank Branch (or use ATMs) and more and more of them would rather just use their laptops, tablets or smartphones for most transactions
  2. It costs a Bank 90% less for a customer to use a mobile app to complete a transaction vs them coming into a bank to execute a transaction
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Digital Transformation, Leadership Barry Ross Digital Transformation, Leadership Barry Ross

Digital Transformation Five Key Steps Infographic

An executive who understands and invests in this Digital Transformation process will reduce their business risk, save time and result in a much higher success rate over their competition.

Check out the Infographic below featuring the Five Key Steps you need to take for a successful Digital Transformation implementation of your business. We can help you in any (or all) of the five steps.

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Save Time and Get More Organized using Cloud, Mobile & Apple Watch Apps

All of us are always looking for ways to be a little more productive at work and in our personal lives. The following article discusses what most of us do now and highlights a couple of new apps that will help make you more organized and productive.  The nice thing about them is that they are very easy to use and you can get started with the basics within an hour. 

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CRM Barry Ross CRM Barry Ross

Do You Know the 5 Levels of CRM?

Ten years ago, there were a few dozen CRM Systems available from ACT (for Small Businesses) to Siebel (for Large Enterprises).  In the past, you bought the software once, paid for the implementation and then paid an annual support fee...forever.

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