Over the last five years, Salesforce.com has become very complex to successfully implement and manage.
However, the basic CRM (Customer Relationship Management) System is still very easy to just turn on with their standard configuration and start working. It's quick, not too painful and many companies just do that.
Unfortunately, the standard process, forms and reports very often don't match what the company sales team really needs to be productive... and over time, sales people stop using parts of the system, the customer database gets very dirty with lots of duplicates and bad customer data, and sales managers go back to using spreadsheets to prepare their forecasts, usually over the weekends.
Salesforce is continuously improving and new features and functions get added every quarter. If your team don't learn the current features, it's hard to learn the new ones. So... you need to provide continuous education to your people to improve productivity and sales results.
Salesforce CRM Self-Paced Training Classes
One of the ways to help improve sales productivity and keep your costs low is to better train one or more of your people on Salesforce.com System Administration.
The following low-priced self-paced online video classes can help train a person that is assigned to be the part-time system administrator or power users for your Salesforce.com system. Online classes range in price from $29 - $349 per user. This is a one-time price for life - classes can be taken repeatedly at no additional charge.
There are also training classes for managers, experienced users, new sales staff or non-technically support sales team members to help them improve their salesforce.com Skills.
Example of Salesforce Training Topics
Salesforce Step-by-Step System Administrator Training
Salesforce.com Data Migration With Ease
Salesforce New User Training and Sales CRM Basics
Salesforce for NonProfits & NGOs
An Executive, IT Professional, Manager, Sales Professional or an Office Manager can all use the training to better help the sales team use the CRM System to make more, larger sales in less time.