I attended a very interesting conference on Digital Transformation in San Francisco last month. During one of the sessions, a speaker made a very simple point that I jotted down and thought about on the way home later that day... and again over the next weekend. Here's what he said:Read More
An executive who understands and invests in this Digital Transformation process will reduce their business risk, save time and result in a much higher success rate over their competition.
Check out the Infographic below featuring the Five Key Steps you need to take for a successful Digital Transformation implementation of your business. We can help you in any (or all) of the five steps.Read More
Just about all Fortune 1000 company CEOs have Digital Transformation as one of their top 3-5 priorities for this year (and for the next few years.) Watch the above video from Davos 2016 to discover what six top CEOs learned from digitally transforming their companies.
It should be no surprise to hear that millions of jobs in business today won't be around in the future. Digital Transformation and advanced technology will profoundly change the job market (in particular, Customer Success / Customer Service jobs) over the next 10 years.
Many of these lower level jobs will be replaced by robots or computers with artificial intelligence (that mimics human response and behavior) and machine learning (that develops with self-learning algorithms).*
According to a research study about the future of jobs by the University of Oxford/NPR in September 2013, Customer Service Reps have a 99% chance of seeing their jobs replaced by robots (see bar chart below for some of the other top jobs projected to disappear):Read More
Sales and Marketing teams are always trying to come up with creative ideas for implementing fun marketing and sales events. This article gives you some great tips for brainstorming, ideas for calendar-event based themes - and when and where to plan the best Sales and Marketing events every year.Read More
A Digital Transformation Megatrend is rippling through every industry, business and job around the world at a breathtaking pace. If you're working in Sales and Marketing, you should be paying very close attention to this trend.
Please don't shoot the messenger... in the next few years look for an increase in marketing automation investments and a reduction of inside and outside enterprise sales rep jobs.Read More
The Digital Transformation megatrend is dramatically changing the way executives, management and employees collaborate and communicate in the workplace. With technology evolving at such a rapid pace, it's more important now than ever before to keep up your skill sets and adapt to new ways of doing business. More than 50-percent of the jobs of tomorrow aren't even in existence at this time - infact no one has even thought of them yet! Continuous learning, personal development and coaching are a necessity in all aspects of life to survive and thrive the Digital Transformation megatrend that is just beginning.Read More
The Digital Transformation megatrend that we are all experiencing today is causing many Small and Midsized Businesses (SMBs) to evaluate their current business strategies and technologies. One of the fastest ways to improve your business is to upgrade your website and add a modern eCommerce function. The following is a list of the top eCommerce platforms and websites for Small and Midsized Businesses (SMBs).Read More