Ross & Ross International
CRM Productivity
Management Consulting for Small and Midsize Companies
Most organizations periodically need temporary expertise
on planning, evaluating, implementing or improving a cost-effective CRM infrastructure to
support fast sales growth.
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Ross & Ross International can assist your company in establishing or improving world-class Salesforce.com Customer Relationship Management (CRM)
infrastructure.
We have 20 years of experience in building and growing organizations with Salesforce.com, Outlook, ACT, Siebel, Clarify/Amdocs, Onyx, Goldmine/FrontRange, Saleslogix, Home-Grown and many other CRM Solutions.
Typically, we only need 1-3 days per week to successfully complete short-term CRM productivity projects. We usually provide Sales and Marketing Managers addtional time each month to spend with customers and spend less time working on CRM projects.
Successful CRM Infrastructure
Projects may include:
- Evaluate or Plan CRM
- Implementation Management
- Trade Show Leads
- Lead List Processing
- eNewsletters
- Marketing Seminars
- Webinars
- Closed Loop Lead Process
- Web Lead Integration
- Lead Distribution Rules
- Customer Database Updates
- Lead Qualification Outsourcing
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- CRM Best Practices
- Inside Sales Integration
- Large Account Selling
- SMB Selling
- CRM Training
- Dashboard Reporting
- Metrics
- WebEx Integration with CRM
- Executive or Manager Coaching
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- Sales Handbook
- Document
Content
- Customer Surveys
- Contact Center Web Integration
- Reseller Productivity
- Wireless Lead Distribution
- Wireless CRM Tools
- PDA & Mobile Phone Integration
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