Top 10 Paperless Office Technologies that will Increase Your Productivity

Monday, March 3rd, 2014

Blue File Draws - photo source by by cooldesign

The concept of the paperless office has been around for decades.  Unfortunately, the available technology was never quite good enough or cost effective enough to give most businesses a good return on investment (ROI)… until Now!

The latest technology is unbelievably effective at reducing or eliminating paper in your office.  Significant employee productivity gains are exciting to see within months, not years.

In our Small Business offices, we’ve been reducing one file cabinet per year by implementing these techniques.


Top 7 Benefits of New Customer Service Technology

Thursday, January 2nd, 2014

Woman at Work in Small Business

We all know that Customer Service has always been a critical component of all successful Businesses. However, you may not know about some of the latest Customer Service System Benefits.

If you are still using the same Customer Service Technology from 3 to 5 years ago, you may find this information helpful to help Increase your Customer Satisfaction, Improve Staff Productivity and Increase your Sales this year.


How to Find and Hire Top People Faster for Your Business?

Friday, December 27th, 2013

The other day I was browsing the Zendesk website to learn more about their Customer Service / Help Desk solution for one of our clients.  As part of my review, I always look at the jobs postings (to see how fast a company is growing) and also scan the company Youtube videos.

I came across their recruiting video called “This is Zendesk.”  I didn’t plan on watching the whole thing.  However, the more I watched, the more I liked it. The video sucked me in, bit by bit.  After watching, I called over my business partner to watch it and give me her opinion.

We both thought it was great and walked away being very  impressed with the company and the people. If I was looking for a job, I would have wanted to work there… all from a simple video.

The job market for top people is getting more and more competitive. There are so many bad companies to work for out there.

After watching this video, you too may want to work at Zendesk. …. or you can produce one of these videos for your own company today.

The Zendesk Company Video used for Recruiting New Employees

So, one of the Secrets to finding and hiring Top People is … Produce a great low-budget recruiting video about working at your company.

Please comment with any other great company videos that would get a new employee excited to work for your company.




Top 5 Reasons the New iPads are Really Hot

Friday, November 15th, 2013

Apple iPad Mini Retina 2013 via Apple PR

Apple rolled out the new iPad Air and the iPad Mini with Retina in November 2013 and many of the reporters and analysts complained that there was nothing new or exciting in the new products. They questioned if Apple still had it….

Well, I beg to differ with them!

Here are five technology reasons why the new iPads are really HOT and why you should consider buying them. (more…)

iPad Air or iPad Mini Retina? …Top 10 Tips for a Small Business

Thursday, November 14th, 2013

Apple iPad Air and iPad Mini Rentina - photos via Apple PR




If you’re planning on buying a new iPad, you have to decide which size works best for you and your small business.

The good news is that both the iPad Air (10″) and the iPad Mini Retina (8″) have the latest technology in the tablet industry and are rated very high by most of the industry reviewers.


Below are Top 10 Tips for selecting an iPad, a description of my ideal iPad and some Final Tips when considering buying an iPad.



Don’t Let Your Mobile Professionals Use Free WiFi at Starbucks

Tuesday, August 13th, 2013

Businessman in a Cafe having Coffee using a Smartphone and Tablet  with VPN - photos by adamr with As a Small Business owner, you have to be crazy to let your mobile professionals use the Starbucks Free WiFi without using a low-cost VPN App on their Smartphone, Tablet or Laptop.

I’m not trying to pick on Starbucks (although it helped get your attention didn’t it?).  This issue exists with most FREE WiFi services, including Airports, Restaurants, Cafes, McDonald’s, Starbucks, Hotels, etc.  It’s a bigger concern when you travel overseas.

If you are wondering… A virtual private network (VPN) enables a Desktop, Laptop, Smartphone and Tablet to send and receive encrypted data across open public networks like WiFi. In many small businesses, VPN is more secure than their own private company WiFi network.   Wikipedia has a more technical description of a VPN Network


Top 10 Tips for Setting Up a Partner Program

Thursday, July 18th, 2013

Small Business Partner Team During a Meeting - Photo by

We’ve been working with various partner programs for the last 20 years. Some very good… many NOT so good.

Today, setting up partnerships in business is a standard practice for many new companies.

It’s a lot of work to do it right. Since so many companies now have partner programs, it’s also very hard to compete with all the other companies pitching their programs.  So how do you stand out from the crowd? How do you get your partners to use your product over the competition?


Top 10 WiFi Options When Traveling to London on Business

Wednesday, January 30th, 2013


As a Small Business Owner, I’m always looking for ways to save money when traveling overseas.  We’re planning a business trip to London England from San Francisco.  I’m only traveling with an iPhone,  iPad and a Bluetooth keyboard / case for this trip.  The laptop stays on my desk in the office.

I set up a basic (but expensive) international data plan with my main AT&T account as a backup wireless resource.  However, I want to use WiFi services as much as possible to save money.  I need WiFi for Voice-Over-IP (VOIP) phone Calls, sending / receiving Text Messages,  Managing Social Networking,  checking eMails and working on Web Applications.

We just completed extensive  research on the lowest cost and best options for WiFi services in London, UK and Ireland.  The bottom line is that it’s a confusing mess of choices…and there are lots of options for using WiFi.  To begin, I always check with my hotel before  leaving on a trip, as well as plan for other WiFi services.

The following is a summary of the other best WiFi options I could find:

WiFi Zone Sign - Credit: Salvatore Vuono @ freedigitalphotosnet


Top 10 Small Business Tech Trends in 2013

Monday, January 7th, 2013

 In 2013, there is a much larger opportunity than in the last few years for non-technology oriented Small Businesses to implement the latest technology. All of them will help you increase your sales and/or reduce your costs.  

In addition, technology prices have dropped like a rock and they are so much easier to use (and learn) than ever before.  This article was written for the non-technical owner or manager of a Home or Small Business.



Top 10 Small Business “Windows 8″ Upgrade Tips

Saturday, January 5th, 2013

Small Business Working on a laptop and Smartphone - Credit:

In 2013, Microsoft significantly changed the Windows 8 and Office user interface. Your employees are going to have to re-learn how to use Office Applications after you upgrade your PCs and Laptops.  Here are a few key tips to help evaluate this upgrade for your Small Business.