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	<title>Ross &#38; Ross International &#187; Customer Service</title>
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		<title>Top 10 Things NOT to do When a Customers Calls!</title>
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		<pubDate>Fri, 11 Dec 2009 22:26:32 +0000</pubDate>
		<dc:creator>barryross</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Phone System]]></category>
		<category><![CDATA[SMB]]></category>
		<category><![CDATA[Voice]]></category>
		<category><![CDATA[Customer Satisfaction Tips]]></category>
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		<description><![CDATA[I&#8217;ve had lots of bad experiences (and a few great ones) this HolidaySeason with automated phone systems and customer service centers.  I will not name the poor company experiences here&#8230;tis the holiday Season   However, if you want a great experience&#8230; call  Zappos.com with a customer service problem&#8230;and listen to the magic. According to a [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://www.rossross.com/top-10-things-not-to-do-when-a-customers-calls' addthis:title='Top 10 Things NOT to do When a Customers Calls! ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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