Top 10 Things NOT to do When a Customers Calls!
Friday, December 11th, 2009I’ve had lots of bad experiences (and a few great ones) this HolidaySeason with automated phone systems and customer service centers. I will not name the poor company experiences here…tis the holiday Season However, if you want a great experience… call Zappos.com with a customer service problem…and listen to the magic. According to a [...]