Archive for December, 2009

How to Cut Your Mobile Phone International Calling Expenses in 2010

Friday, December 11th, 2009

Everyone is looking for ways to cut costs in 2010 – including us. We are using a NEW mobile service called “Skype to Go” that is very easy-to-use and has been saving us a lot of money each month. The service lets you make international calls from any mobile phone at dramatically reduced prices, compared [...]

Top 10 Things NOT to do When a Customers Calls!

Friday, December 11th, 2009

I’ve had lots of bad experiences (and a few great ones) this HolidaySeason with automated phone systems and customer service centers.  I will not name the poor company experiences here…tis the holiday Season   However, if you want a great experience… call  Zappos.com with a customer service problem…and listen to the magic. According to a [...]

Small Business Tips on Sending out eMail this Holiday Season & in the New Year

Friday, December 11th, 2009

Are you planning to send out Marketing eMail and eNewsletters in the New Year?  If so,  are you aware of  the relatively new Federal Laws in this area? In addition to following the law, these guidelines are just good business sense and company policy.  Your new and existing customers will appreciate your attention to these [...]